Last Updated: July 27, 2026
At Voyara, we want every customer to have a smooth travel experience. If you experience an issue with your order, our support team is here to help.
Return & Refund Requests
If you have an issue with your order or would like to request a return or refund, please contact us at VoyaraHelp@icloud.com with:
- Your order number
- The email used during checkout
- A description of the issue
- Photos or videos if your product arrived damaged or incorrect
Please contact us before sending any items back. We will review your request and provide the next steps.
Eligibility
Returns and refunds are reviewed on a case-by-case basis. To qualify for a return or replacement, items must generally:
- Be unused and in original condition
- Not show signs of damage caused by misuse
- Match the order details provided at checkout
Items that have been used, damaged, modified, or washed may not qualify for a return.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos or videos showing the issue.
After reviewing your request, we may provide:
- A replacement item
- A refund
- Another appropriate solution
Refunds
If your refund request is approved, your refund will be issued to the original payment method.
Please allow your payment provider time to process the refund after it has been issued.
Return Shipping
Return shipping requirements may vary depending on the reason for the return and the situation. Voyara will provide return instructions if a return is approved.
Please do not send products back without contacting Voyara first.
Contact
For questions regarding returns or refunds, contact:
VoyaraHelp@icloud.com